Project

Intelligent Customer Service Bot

Next-generation chatbot with natural language understanding and multi-language support for global customer service.

Technologies used

  • NLP
  • Voice Recognition
  • Multi-language

Overview

Next-generation chatbot with natural language understanding and multi-language support for global customer service.

Technologies & Tools

NLP
Voice Recognition
Multi-language

Results & Impact

70% reduction in customer support costs
90% of queries resolved without human intervention
Response time reduced from hours to seconds
95% customer satisfaction rating